In the example shown above, the SMS Action Step is used in conjunction with Shared Lists. At the point of registering for an event, registrants are asked would they prefer an email or SMS reminder.
On the day of the event, Eloqua checks the Shared List to identify their preference, for those who asked for an SMS reminder we check to see if we have their mobile number. If the Eloqua Contact contains a mobile number, the SMS is then sent.
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