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Discover how Luxaflex® achieved a Trustpilot consumer rating of 9.5/10
Hunter Douglas achieved a 50% increase in email open rates with co-branded consumer emails being sent ‘from’ a consumer’s local dealer.
Hunter Douglas is a world-leading manufacturer of window coverings and architectural products and is the industry market leader in Australia for its innovative window covering products and components.
Luxaflex® is the company’s core brand, which it sells wholesale to a national network of approximately 150 dealers in Australia, who on-sell to consumers.
With the increasing reliance on reviews to make brand choice and buying decisions, negative reviews although only small in number, were being reported by Hunter Douglas dealers as the cause of lost business.
Technologies used in the solution:
- Google and Trustpilot
- Oracle CX Marketing Eloqua
- Oracle JD Edwards ERP
Submit this form to discover how Eloqua helped build positive customer reviews for Hunter Douglas in just three months.
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